Sunshine Apps LLC
Last updated: July 16, 2026
By accessing or using Floater (the "Service"), operated by Sunshine Apps LLC ("we," "us," "our"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.
If you are accepting these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity, and "you" refers to that entity. You must be at least 18 years old and legally able to enter into a binding contract.
These Terms contain a binding arbitration provision and a class action waiver in Section 17. Please read it carefully — it affects how disputes between us are resolved.
Direct competitors of Sunshine Apps LLC, and anyone acting on a competitor's behalf, may not access or use the Service without our prior written permission.
Floater is a field service management platform for pool service companies. The Service includes route scheduling, service logging, chemical reading capture, invoicing, customer communication, and related business management tools.
Operational tools are aids, not professional judgment. Features including chemical dosing suggestions, water balance calculations (including LSI), route ordering, and scheduling recommendations are provided to help you run your business. They are not a substitute for your professional expertise, your technicians' training, or applicable industry standards. You remain solely responsible for the services you perform, for compliance with all laws and industry standards governing pool service work in your jurisdiction, and for verifying any output of the Service before acting on it.
You are responsible for maintaining the confidentiality of your account credentials and for all activity occurring under your account. Notify us immediately at jonrowles939@gmail.com of any unauthorized use.
Account Owner. The person who creates your organization is the Account Owner and holds administrative rights including the ability to invite and remove users, export data, and cancel the account. If ownership of your business changes or is disputed, we may require documentation to determine the rightful Account Owner, and we may suspend the account until the dispute is resolved. We are not liable for how we resolve such disputes in good faith.
Technician and Staff Users. You may invite technicians and staff ("Authorized Users") to access your account. You are responsible for their compliance with these Terms, for any breach they commit, and for keeping their access current when their employment or engagement with you ends.
You agree not to: (a) violate any applicable law or regulation; (b) transmit malicious code; (c) interfere with the Service's operation or impose an unreasonable load on our infrastructure; (d) access data belonging to other organizations; (e) reverse engineer, decompile, or attempt to derive the source code or architecture of the Service; (f) resell, sublicense, or provide the Service to third parties on a service bureau basis; (g) use the Service, or any data or output derived from it, to build or improve a competing product or service, including by training any machine learning or AI system; (h) scrape or bulk-extract the Service by automated means; or (i) use the Service for any purpose other than legitimate field service management.
You retain ownership of all data you submit to the Service ("Customer Data"). By using the Service, you grant us a limited, non-exclusive, worldwide license to process your Customer Data solely to provide, secure, support, and improve the Service.
We may use your data in aggregated, anonymized, and de-identified form for analytics, product improvement, and industry research. This aggregated data may be shared with third parties such as equipment manufacturers, researchers, and industry organizations.
We will never sell individually identifiable customer or homeowner data. Operator-identifiable business data (company name, revenue, customer count) will not be shared with competing operators or competing software platforms.
Your representations about Customer Data. You represent that you have all rights and consents necessary for us to process the Customer Data as described here and in our Privacy Policy — including consents from the homeowners and property managers whose information you upload.
Data portability. At any time during your subscription, and for thirty (30) days after termination, you may export your Customer Data in a standard machine-readable format. We will not hold your data hostage and we do not charge for export.
Data deletion. After the thirty-day export window closes, we will delete your Customer Data within a commercially reasonable time, except where retention is required by law or where data exists in routine backups pending scheduled deletion.
Paid plans are billed monthly in advance via Stripe. Fees are non-refundable except as required by law or expressly stated here. You may cancel at any time; cancellation takes effect at the end of your current billing period and you retain access until then. There is no long-term commitment, no annual lock-in, and no early termination fee.
Free tier accounts are subject to the published usage limits and require no payment method.
All fees are exclusive of taxes. You are responsible for all taxes arising from your use of the Service, other than taxes on our net income. You are solely responsible for determining, collecting, and remitting any taxes arising from your own sales to your customers.
We may modify pricing with thirty (30) days' written notice. Continued use after the effective date constitutes acceptance. If payment fails or your account becomes past due, we may suspend access after 30 days.
Collection costs. You are responsible for reasonable costs we incur collecting amounts you owe, including attorneys' fees and collection agency fees.
The Service lets you send email and other communications to your customers — service reports, invoices, broadcasts, and similar messages. You are the sender. We are the pipe.
You are solely responsible for: (a) the content, accuracy, and legality of every communication you send through the Service; (b) obtaining and maintaining all consents, permissions, and opt-ins required before contacting any recipient; (c) honoring opt-out and unsubscribe requests promptly and as required by law; and (d) complying with all applicable laws governing your communications, including the CAN-SPAM Act, the Telephone Consumer Protection Act (TCPA), state telemarketing and consumer protection laws, and any equivalent laws in your recipients' jurisdictions.
You represent that you will only send communications to recipients who have provided valid consent where consent is required. You will indemnify us for any claim arising from your communications, under Section 13.
We may, but have no obligation to, monitor communications sent through the Service, and we disclaim responsibility for them.
The Service may offer features using artificial intelligence, machine learning, or similar technologies ("AI Features"), including chemical dosing suggestions, route optimization, natural-language search, automated summaries, and automated call handling.
Outputs may be wrong. We use reasonable efforts to make AI Features useful, but we make no representation or warranty that any output is accurate, complete, unbiased, or suitable for any purpose. You must independently review and verify every output before relying on it or acting on it.
AI Features do not provide professional advice. They are not a substitute for the judgment of a trained pool professional. Do not rely on AI Features for critical decisions, chemical handling decisions affecting safety, or any matter where an error could cause injury or property damage. Consult a qualified professional.
You own and are responsible for outputs. Outputs generated for you are treated as your Customer Data. You are solely responsible for reviewing, editing, approving, and ensuring the accuracy and legal compliance of any output before you use, publish, or send it.
Your obligations where AI touches personal information. Where you use AI Features in connection with your customers' personal information — including any automated call answering or recording — you are solely responsible for providing all required notices and obtaining all required consents, including under applicable call-recording and wiretapping laws.
Prohibited uses. You will not attempt to bypass AI Feature safeguards, extract training data, override privacy or security controls, or use AI Features to extract personal information.
We strive for high availability but do not guarantee uninterrupted access. We may modify, suspend, or discontinue any part of the Service. If we permanently discontinue the Service, we will give you reasonable advance notice, a window to export your data, and a pro-rata refund of any prepaid unused fees.
You are responsible for maintaining your own backups of your data.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, SUNSHINE APPS LLC DISCLAIMS ALL WARRANTIES, REPRESENTATIONS, AND CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR ARISING FROM COURSE OF DEALING OR USAGE OF TRADE, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT: (a) THE SERVICE WILL MEET YOUR REQUIREMENTS; (b) ACCESS WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; OR (c) ANY DATA, CALCULATION, OR RECOMMENDATION PRODUCED BY THE SERVICE — INCLUDING CHEMICAL DOSING SUGGESTIONS, WATER BALANCE CALCULATIONS, ROUTE SUGGESTIONS, OR AI OUTPUTS — WILL BE ACCURATE, COMPLETE, CURRENT, OR SUITABLE FOR ANY PARTICULAR PURPOSE.
DECISIONS YOU MAKE BASED ON INFORMATION FROM THE SERVICE ARE MADE AT YOUR OWN RISK.
Some jurisdictions do not allow certain warranty disclaimers, so some of the above may not apply to you.
The Service — including all software, source code, algorithms, designs, interfaces, documentation, and content other than Customer Data — is owned by Sunshine Apps LLC and its licensors and is protected by intellectual property law. These Terms grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service for your internal business operations during your subscription. All rights not expressly granted are reserved.
"Floater," "TradeStack," and our logos and related marks are our property. Nothing here grants you any right to use them without our prior written consent.
If you send us suggestions, comments, feature requests, or other feedback about the Service, you agree that: (a) it is not confidential; (b) we may use it without restriction, credit, or compensation to you; and (c) you have the rights necessary to give it to us. We may incorporate feedback into the Service or any other product without obligation to you.
To the fullest extent permitted by law, you will defend, indemnify, and hold harmless Sunshine Apps LLC and its affiliates, officers, directors, members, managers, employees, and agents (the "Sunshine Parties") from and against any third-party claim, and any resulting liability, damage, loss, cost, or expense (including reasonable attorneys' fees), arising out of or connected with:
(a) your Customer Data, or any content you submit to or send through the Service;
(b) your communications to your customers, including any claim under CAN-SPAM, the TCPA, or any privacy, anti-spam, or telemarketing law;
(c) your violation of these Terms or of any applicable law or regulation;
(d) your violation of any third-party right, including intellectual property, privacy, or publicity rights;
(e) the pool service work you perform, including any injury, property damage, or loss arising from it;
(f) any dispute between you and your own customers, employees, or contractors; or
(g) chargebacks, fines, or fees we incur as a result of your payment processing activity.
We may assume exclusive defense and control of any matter subject to indemnification by you, at our expense, in which case you will cooperate with our defense. You will not settle any claim against the Sunshine Parties without our prior written consent.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SUNSHINE PARTIES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, LOST REVENUE, LOST DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, OR COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF OR INABILITY TO USE THE SERVICE — REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (a) THE AMOUNT YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (b) ONE HUNDRED U.S. DOLLARS ($100).
These limitations are an agreed allocation of risk between us and an essential basis of the bargain. They apply even if a limited remedy fails of its essential purpose.
Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
Term. These Terms start when you first access the Service and continue until terminated.
Termination by you. Cancel any time in account settings or by contacting us. Cancellation takes effect at the end of your current billing period. No refund of fees already paid.
Suspension. We may suspend your access immediately, with or without notice, if: (a) you breach these Terms; (b) your account is past due; (c) we determine your use poses a security risk or degrades the Service for others; (d) we reasonably believe you are using the Service unlawfully or infringing a third party's rights; or (e) you or your users abuse or threaten our staff. Access is restored when the cause is resolved.
Termination by us. We may terminate for material breach. We may also terminate without cause on 30 days' notice, in which case we will refund any prepaid unused fees on a pro-rata basis.
Effect of termination. Your right to use the Service ends immediately. The thirty-day data export window in Section 5 begins. Sections 5, 7, 8, 10, 11, 12, 13, 14, 15, 16, 17, 18, and 20 survive termination, along with any accrued payment obligations and anything that by its nature should survive.
Regardless of any statute or law to the contrary, any claim or cause of action arising out of or relating to these Terms or the Service must be filed within one (1) year after it arose, or it is permanently barred.
PLEASE READ. THIS SECTION AFFECTS YOUR LEGAL RIGHTS.
Informal resolution first. Before starting arbitration, you agree to contact us at jonrowles939@gmail.com with a written description of the dispute and the relief you're seeking. If we don't resolve it within sixty (60) days, either party may begin arbitration.
Agreement to arbitrate. Any dispute or claim arising out of or relating to these Terms or the Service will be resolved by final and binding arbitration rather than in court, except that either party may (a) bring an individual claim in small claims court if it qualifies, and (b) seek injunctive or equitable relief in court to protect intellectual property rights.
Rules and forum. Arbitration will be administered by the American Arbitration Association under its Commercial Arbitration Rules, before a single neutral arbitrator, in English. Any in-person hearing will be held in Pinellas County, Florida. The arbitrator will issue a reasoned written decision. Judgment on the award may be entered in any court of competent jurisdiction. The Federal Arbitration Act governs the interpretation and enforcement of this section.
CLASS ACTION WAIVER. YOU AND SUNSHINE APPS LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PARTY'S CLAIMS AND MAY NOT PRESIDE OVER ANY REPRESENTATIVE PROCEEDING. YOU AND SUNSHINE APPS LLC EACH WAIVE ANY RIGHT TO A JURY TRIAL.
Severability. If the class action waiver is found unenforceable, this entire arbitration section is null and void and disputes will proceed in the courts identified in Section 18. If any other part of this section is found unenforceable, it will be modified to the minimum extent necessary and the rest will remain in effect.
Confidentiality. The arbitration proceeding and any award are confidential.
Survival. This section survives termination.
These Terms are governed by the Federal Arbitration Act, other applicable federal law, and the laws of the State of Florida, without regard to conflict of law principles. The UN Convention on Contracts for the International Sale of Goods does not apply.
Subject to Section 17, any lawsuit permitted under these Terms must be brought exclusively in the state or federal courts located in Pinellas County, Florida, and you consent to personal jurisdiction and venue there.
The Service integrates with third-party services including Stripe (payments), Google Maps (geocoding, mapping), Resend (email delivery), Supabase (hosting and data storage), and others we may add. Your use of a third-party service may be subject to that provider's own terms. We are not responsible for third-party services, their availability, or their acts and omissions, and we make no warranties about them. We may change or discontinue any integration.
Payments. Payment processing is provided by Stripe and is subject to the Stripe Services Agreement and Stripe Connected Account Agreement, which you enter into directly with Stripe. See Exhibit B for additional payment terms.
Each party will protect the other's confidential information with at least reasonable care, use it only as needed under these Terms, and not disclose it to third parties except to service providers bound by comparable obligations, or as required by law. Confidential information excludes information that is or becomes public through no breach, was already known without obligation, is rightfully received from a third party, or is independently developed.
We will not disclose your Customer Data to third parties except as described in Section 5 and our Privacy Policy, and we will not contact your customers except as needed to provide the Service. If we are legally compelled to disclose your confidential information, we will give you notice where permitted.
We may update these Terms. For material changes, we will give you at least thirty (30) days' notice by email to the Account Owner and by posting the updated Terms. Non-material changes are effective when posted. Continued use after the effective date constitutes acceptance. If you don't agree, stop using the Service and cancel.
We will keep prior versions available at floater.tradestack.studio/terms/archive.
Entire agreement. These Terms, the Privacy Policy, the Data Processing Addendum (Exhibit A), and any exhibits or additional terms incorporated by reference are the entire agreement between us regarding the Service and supersede all prior discussions.
Assignment. You may not assign these Terms without our prior written consent. We may assign freely. These Terms bind permitted successors and assigns.
Force majeure. Neither party is liable for failure or delay in performance (other than payment obligations) caused by events beyond its reasonable control, including natural disasters, hurricanes, acts of government, war, terrorism, epidemics, labor disputes, utility or internet failures, or third-party service outages.
Severability. If any provision is held invalid or unenforceable, it will be modified to the minimum extent necessary or severed, and the rest remains in effect.
Waiver. No failure or delay in enforcing any right is a waiver of it. Waivers must be in writing.
Notices. We may give notice by email to the address on your account or by posting in the Service. Notices to us go to 152 Coquina Bay Drive, St. Petersburg, FL 33705 with a copy to legal@tradestack.studio.
No third-party beneficiaries. Except as expressly stated, there are none.
Interpretation. "Including" means "including without limitation." Section headings are for convenience only.
Export and sanctions compliance. You represent that you are not located in an embargoed country and are not on any U.S. government list of prohibited or restricted parties.
Questions about these Terms: legal@tradestack.studio
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